EDIBLES IN RICHMOND

At Caldwells, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, place an order, sign up for promotions, or otherwise interact with us, we may collect information such as:

• Name
• Email address
• Phone number
• Delivery or billing address (if applicable)
• Date of birth or age verification information
• Any information you voluntarily provide through forms or communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring websites

This information helps us improve our website and user experience.

How We Use Your Information

We may use your information to:

• Provide products and services
• Process orders and customer inquiries
• Verify legal age where required
• Communicate with you regarding promotions, updates, or customer support
• Improve our website and services
• Analyze website performance and visitor behavior
• Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember your preferences, and analyze website traffic. You may adjust your browser settings to refuse cookies; however, doing so may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us with services such as:

• Website hosting
• Payment processing
• Delivery services
• Marketing communications
• Analytics
• Customer support

These providers are permitted to use your information only as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Marketing Communications

If you subscribe to receive promotional emails or text messages, you may opt out at any time by following the unsubscribe instructions in the communication or by contacting us directly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Age Restrictions

Our website and services are intended only for individuals who are at least 21 years of age, or otherwise legally permitted to purchase cannabis products under applicable NY law. We do not knowingly collect personal information from individuals who are not legally eligible to access our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.